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Auto insurance claim

When Something Happens...

An insurance claim is a formal request made by a policyholder to their insurance company for coverage or compensation following a covered loss or policy event. When an incident occurs—whether it’s a car accident, property damage, or your employee gets hurt—the policyholder initiates a claim. Here’s how the process unfolds:

  • Filing the Claim: The policyholder submits a claim to their insurer, detailing the circumstances of the loss.

  • Validation and Assessment: The insurance company reviews the claim, verifying its validity and assessing the extent of coverage.

  • Payment or Denial: If approved, the insurer issues payment to the insured or an approved party on their behalf. If denied, the policyholder receives an explanation of benefits outlining the decision

Discuss with an agent

Its always a good idea to discuss a possible claim with your agent before you file it. Filing a small claim, might have a huge impact on your rates in the future.

Navigating Insurance Claims with Confidence

1. The Importance of Pre-Claim Communication

Before you hit the “file claim” button, consider having a conversation with your insurance agent. Here’s why:

2. When to Engage an Agent

Consider reaching out to your agent in the following scenarios:

  • Accidents or Incidents: Whether it’s a car accident, property damage, or a health issue, discuss the situation promptly. Your agent can guide you on the next steps.

  • Policy Interpretation: If you’re unsure about policy terms, exclusions, or deductibles, seek clarification. Your agent can demystify insurance jargon and help you understand your rights.

Remember, your insurance agent is your ally. Engage in pre-claim conversations to navigate the process smoothly and maximize your benefits. 

Feel free to explore our website for more insights, FAQs, and helpful resources related to insurance claims. We’re here to assist you every step of the way! 

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