Meet Piper,
your virtual assistant
Piper is on demand service whenever you need it.
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When you call you're connected with your agent right away.
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Text 'Menu' to 586-710-7600 for a list of service options.
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You can text 'Proof of insurance', 'Menu', or 'add a vehicle'.
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Piper is connected to this site, start chatting in the box below.
Who is MIAFS?
Michigan Insurance and Financial Services (MIAFS) is an independent insurance agency with 30 years of experience protecting families and businesses throughout Michigan and 15 other states. Unlike captive agents who represent only one insurance company, we work with over 30 insurance carriers to find you the best coverage at the most competitive rates.Our advantage: We shop multiple carriers on your behalf, comparing coverage options and pricing so you don't have to. This means you get personalized protection that fits your needs and budget—not a one-size-fits-all policy.
Why Choose MIAFS? 30+ Insurance Carriers Under One Agency.
We represent over 30 insurance carriers, giving you access to a wide range of coverage options. Whether you need standard coverage or specialized protection for unique situations like vacant properties, we have carrier relationships to meet your needs.Top carriers we work with include: Nationwide, Travelers, Hagerty (classic cars), and many regional and specialty insurers.8 Convenient Office LocationsWith 8 offices throughout the Great Lakes region, including locations in Utica (headquarters), Grand Blanc, Macomb, and more, we're always nearby when you need us. Visit us in person, call, or get quotes online—whatever works best for you.56 Licensed, Professional AgentsOur team of 56 experienced insurance agents brings decades of combined expertise. Every agent is licensed, professionally trained, and committed to understanding your unique situation to recommend the right coverage.Direct Agent AccessWhen you call MIAFS, you speak directly with your agent—not a call center. We believe in the "People First" philosophy, ensuring you always have a real person who knows your account ready to help.Meet Piper: Your 24/7 Virtual AssistantCan't call during business hours? Text "Menu" to 586-710-7600 to connect with Piper, our virtual assistant. Piper can help you:Get proof of insurance instantlyAdd a vehicle to your policyStart a claimRequest policy changesAnswer coverage questionsPiper is available 24/7 via text, giving you on-demand service whenever you need it.
Get the right protection and superior service
Robin Lee, MI
“The service I receive is awesome. My calls are always returned promptly. I've checked around for rates and and no other agency can match what I pay. The staff is friendly. I refer my friends and family."
LoriAnn Skonieczny, MI
“We have been with MIAFS for many years. They have always taken great care of us for our auto and house insurance needs. Best rates we could find and exceptional customer service. We recommended them constantly to our friends and family!"
David Barlow, MI
“Great service since day one. Great people to do business with! 5 stars"
